For all Pangissimo products purchased directly from Pangissimo on the Web and mobile versions of, we offer free returns within 30 days from the date you received it.


Your product must be returned in original, working condition to receive a full refund. Please ensure your product is repackaged with all the cords and documentation that were included when you received it.


If you wish to return your product, we will ask for your Pangissimo Order Number, full name, address, phone, last four digits of the credit card you purchased the product with, why you’d like to return your device, and any additional feedback you’d like to share with us.


You can initiate a return by emailing Pangissimo at


This policy does not apply to Pangissimo products purchased through other authorized retailers. If you purchased your Pangissimo product from an authorized retailer, please contact them directly to return your product.